NYC Commuting Org: They Lied To Us About THIS.

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For decades, New Yorkers have endured a quiet betrayal in their daily commutes—one buried beneath layers of polished promises and inflated efficiency metrics. The narrative spun by the NYC Department of Transportation and its transit partners—especially MTA and NYC DOT—has long painted public transit as a system on a trajectory of reinvention. But beneath the sleek digital dashboards and glossy performance reports lies a more troubling reality: the truth about wait times, reliability, and system capacity has been systematically obscured.

It’s not just a perception—Behind the numbersDigital toolsInfrastructure constraintsHuman impactTransparency remains a vulnerability